Our Team
Jake Bigelow
Owner
Jake came to Nature’s Call with a Class A truck driving history and many years of heavy construction equipment operation, including backhoe, directional drilling, cable plow, and cable locating. He now brings valuable wastewater experience to the team and is great at educating clients about their systems, with many positive customer reviews about his ability to explain septic issues to customers who have never had a septic system before.
When Jake is not maintaining tanks or wrenching on the trucks, he enjoys hunting, fishing, and all things outdoors with his family — Charlotte, Hazel, and Noah, along with his wife Janie.
Janie Bigelow
Owner
Janie is a Licensed Practical Nurse who brings a caring, compassionate approach to every role she takes on. While she is not officially on the payroll full-time, she is helping with customer service and office support this winter and contributes her strong attention to detail, communication skills, and genuine care for people to the Nature’s Call team.
Janie enjoys spending time outdoors — hunting, fishing, and joining Jake and their three kids, Charlotte, Hazel, and Noah, on any adventure that gets them outside together.
Doug Green
Field Service Manager
Nature’s Call Septic Service, Inc has been a leading septic tank cleaning company serving Ottertail, Grant, and Wilken counties since 2001, specializing in both residential and commercial properties.
We are a family-owned small business with 20+ years of experience in the field, offering personalized customer service and quality workmanship. We are here to answer all your questions as well as offer education on the process involved with maintaining your septic system.
Nature’s Call Septic Service is a locally owned and operated septic pumping and vacuum truck service company based near Fergus Falls serving Otter Tail, Grant, & Wilken Counties. We specialize in pumping and cleaning type 1 and type 2 septic tanks, holding tanks, wastewater, liquid sewage/sewer waste, ponds and any non-hazardous liquids. With multiple trucks on the road, we provide fast, reliable, and affordably priced pumping services to both residential and commercial customers.
Karla Green
Office Manager, Marketing, and Dispatch Supervisor
Karla wears many hats throughout the week. She is our main contact whenever you call the office. Rest assured she is more than qualified to answer any of your wastewater questions! Karla’s 25 years in bookkeeping, accounting, and customer service have played an integral role in managing the operations of business.
In addition to this company, Doug and Karla also own a crop farm near Underwood raising dairy quality alfalfa. In their free time you will find them kayaking, hunting, camping, or they just might be home enjoying time with their children or their 5 beautiful grandchildren. They are also involved with the local Aurdal Township, Underwood Lions, and Sverdrup Church committees.
Randy Green
Certified Maintainer
Randy came to Nature’s Call with a strong farm work ethic & an electrical engineer background. Randy has worked in the septic industry for over 15 years. His long history of exemplary customer service is clearly seen when customers call in and request him by name year after year. When Randy is not here maintaining systems, he can be found helping on the farm side, or home tending to his flower & vegetable gardens, and spending time with his wife Jan and their 2 horses.